Clinical intake before the appointment
Start the appointment with the history already prepared.
Ella guides the patient through the opening history by voice or text, then organises what was said into a review-ready record for the clinical team.
Before the appointment
Guided voice or text history in the patient's own words.
At clinical review
Structured context and the source transcript stay together.
Under clinic control
Access, routing and final clinical judgement remain with the team.
A clearer clinical start
Prepare the first history without changing who makes the decisions.
Ella changes when the opening conversation happens. The patient still tells the story, and the clinician still interprets, decides and signs off.
01 Before the appointment
The opening history moves earlier.
The patient speaks or types in ordinary language. Ella guides the conversation one question at a time and keeps the source transcript intact.
02 At clinical review
The record arrives prepared.
The presenting concern, timeline and relevant background are organised for review, with the verbatim conversation available alongside them.
03 Across the service
The clinic keeps control.
Teams decide who can access consultations, where records are reviewed and when information is ready to move through the workflow.
From conversation to review
More useful than a transcript. More transparent than a summary alone.
Ella keeps the structured view and the conversation together, so the clinician can move quickly without losing the patient's original account.
- 01
A guided opening history
Voice and text follow the same consultation logic, with one clear question at a time.
- 02
Context shaped as the story develops
The timeline, relevant background and points still to clarify remain connected to the conversation.
- 03
A record prepared for clinical review
Clinicians can scan the structured view and return to the patient wording whenever they need to check it.
Prepared history
Ready for clinician review
Clinical snapshot
Exertional chest tightness beginning yesterday. The effect at rest still needs to be clarified.
- Presenting concern
- Tightness in the chest since yesterday evening
- Pattern
- Worse when walking upstairs
- At rest
- Not yet established
- Source
- Patient transcript available
"The tightness started yesterday evening and gets worse when I walk upstairs."
Patient | 00:48
Still to clarify
Symptoms at rest and any associated breathlessness.
What the clinical team receives
Prepared context, with a clear route back to the source.
Ella is designed around the review moment: enough structure to scan quickly, enough provenance to verify, and a visible boundary around clinical judgement.
- 01Opening history
The first account is already organised.
The presenting concern, timeline and relevant background are grouped before the clinician opens the record.
- 02Source review
The patient wording stays within reach.
The structured view and verbatim transcript remain together, making it straightforward to check how a detail was captured.
- 03Clinical control
Preparation does not become a decision.
Ella prepares the record for review. Interpretation, sign-off and the next clinical step remain with the care team.
- 04Service oversight
The workflow remains visible beyond one consultation.
Clinic teams can follow consultations, invites, questionnaires, usage and review status from the same operational workspace.
Planning the operational case
Model the time returned to your clinical team.
Adjust the clinic assumptions below. The result is an illustrative planning view for service design, not a forecast or guarantee.
Planning model
Put a value on the opening minutes clinicians get back.
Adjust three assumptions to model annual capacity. The calculation uses one clinician per 2,000 patients, 18 appointments a day and 220 working days.
Illustrative planning model, not a forecast or guarantee.
Your assumptions
Live defaultspatients
blended estimate
per consultation
Pricing assumptions £4.81 per patient/year
Annual impact
Modelled capacity returned
Return on cost
3.77x
time value / annual cost
Net annual value
£106,700
after £38,500 annual modelled cost
Time value
£145,200
1,452 hrs/year
Capacity
39.6 / day
10-minute visits
FTE equivalent
0.91
clinical capacity
Monthly cost
£3,208
illustrative
Time distribution
What moves before the visit
A 10-minute clinical start
Typical start
10 minWith Ella
4.5 minUse the model as a starting point for an operational conversation. We can replace assumptions with your clinic's own activity data during a walkthrough.
Model your clinicA closer look for your team
See the consultation, review and governance flow together.
A clinic walkthrough follows one consultation from access and guided history through to the record a clinician reviews.
Book a clinic walkthrough