Data handling
How Ella handles consultation information.
This page gives the public overview of protected access, clinic-scoped review, transcript-backed notes, and support routes.
Protected routes
Sensitive consultation information is shown in protected routes rather than on the public marketing surface.
- Sign-in and role checks happen before protected review pages are shown.
- Invite flows explain when temporary guest access may be created before a consultation starts.
Clinic-scoped review
Consultation information stays attached to the clinic chosen before review begins, so the right team can open the right note.
Transcript-backed notes
Prepared notes remain linked to the transcript so clinicians can review the note alongside the original consultation.
Operational follow-up
Support, privacy, and contact routes are available for questions, operational requests, and follow-up.
Next step